Privacy Policy

Your Privacy Matters to Us

At Skyline Southaven Concrete, we respect your privacy. This policy explains how we collect, use, and protect your personal information when you visit our website or use our services.

Information We Collect

When you contact us for a quote or service, we collect basic information like your name, phone number, email address, and property address. We need this to provide you with accurate quotes and schedule your project.

We also collect information about your project needs, such as the type of concrete work you're looking for and your preferred timeline. This helps us serve you better.

How We Use Your Information

We use your information to:

• Provide you with quotes and project estimates
• Schedule and complete your concrete projects
• Communicate with you about your project status
• Send you important updates about our services
• Improve our services based on your feedback
• Keep records for warranty and business purposes

Information Sharing

We don't sell or rent your personal information to anyone. Your details stay with us and are only used to serve you better.

We may share information with trusted service providers who help us run our business, like accounting firms or equipment suppliers. These partners are required to keep your information confidential and only use it for the specific services they provide to us.

Website Cookies and Tracking

Our website may use cookies to improve your browsing experience. Cookies are small files that help us remember your preferences and understand how visitors use our site.

You can disable cookies in your browser settings, but this might affect how our website works for you. We don't use cookies to collect personal information without your knowledge.

Data Security

We take reasonable steps to protect your information from unauthorized access, loss, or misuse. This includes secure storage systems and limited access to your personal data within our team.

Your Rights

You have the right to:

• Know what information we have about you
• Request corrections to your information
• Ask us to delete your information (subject to legal requirements)
• Opt out of marketing communications
• Request a copy of your information

Just reach out to us if you want to exercise any of these rights. We'll respond promptly to your request.

How Long We Keep Your Information

We keep your information for as long as necessary to provide our services and meet legal requirements. This typically means we'll keep project records for several years to honor warranties and maintain business records.

Third-Party Links

Our website might link to other sites, like our social media pages or supplier websites. We're not responsible for the privacy practices of these other sites. We encourage you to read their privacy policies too.

Children's Privacy

Our services are designed for adults. We don't knowingly collect information from children under 13. If you believe we've accidentally collected information from a child, please let us know immediately.

Changes to This Policy

We may update this privacy policy occasionally to reflect changes in our practices or legal requirements. We'll post any updates here with a new date at the top. Major changes will be communicated to active customers.

Questions or Concerns

If you have any questions about how we handle your information, we're here to help. Contact us at (662) 270-8919 or email info@southavenconcrete.com. We're committed to addressing your privacy concerns.